Privacy Policy

Last updated: August 29, 2026

AYCRAFT FZE, operating under the brand AYMAGNET, operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with our products and services (the “Services”).

AYMAGNET is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, place an order, upload photographs, purchase a personalized product, communicate with us, or otherwise use our Services.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing or disclosure of personal information, this Privacy Policy will apply.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood how your information is handled as described below.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with AYMAGNET, we may collect or process information including your name, billing and delivery address, telephone number, email address, payment and transaction information, account information, products viewed or purchased, order history, customer-support communications, device and browser information, IP address, website usage information and other information you voluntarily provide.

For personalized products, we may also collect customer-provided photographs, images, names, dates, text, personalization instructions and other content you upload or send to us.

For products involving AI-generated or AI-stylized artwork, your uploaded images may be processed as necessary to create the customized artwork requested as part of your order.

Payment information may be processed securely by Shopify, our payment providers and other authorized payment-processing partners. We generally do not directly store complete payment-card details.

Personal Information Sources

We may receive personal information directly from you when you visit our website, place an order, create an account, upload photographs, communicate with us or otherwise provide information to us.

We may also collect certain information automatically through cookies, analytics technologies and your device when you interact with our website.

Information may also be received from Shopify, payment providers, delivery partners, service providers, advertising platforms and other third parties that assist us in operating our business.

How We Use Your Personal Information

We may use your personal information to provide and improve our Services, process payments, manufacture and personalize your products, fulfil and deliver orders, provide order notifications, manage returns or refunds, provide customer support and communicate with you regarding your order.

Personalized Products and Uploaded Photos

Photographs, images and personalization information you provide may be used to create your customized AYMAGNET products.

Where you order an AI cartoon, AI-stylized or similar personalized product, your photographs may be processed using appropriate digital or AI tools for the purpose of creating the artwork or product you requested.

We use customer-provided photographs primarily for fulfilling the relevant order, providing customer support and resolving order-related issues.

We do not claim ownership of the personal photographs you provide to us.

Marketing and Advertising

Where permitted by applicable law, we may use certain personal information for marketing and advertising purposes, including sending promotional communications and displaying advertisements for AYMAGNET products on our website, social media platforms or other online services.

You may unsubscribe from promotional emails at any time using the unsubscribe option contained in those communications.

Security and Fraud Prevention

We may use personal information to protect our customers and our business, authenticate accounts, prevent fraud, investigate suspicious or unauthorized activity and maintain the security of our Services.

Customer Communication

We use your information to communicate with you regarding orders, photo uploads, personalization requirements, delivery, customer support, complaints, refunds and other matters related to your relationship with AYMAGNET.

Legal Requirements

We may process or disclose personal information where reasonably necessary to comply with applicable laws, regulations, valid legal requests, governmental requirements, court orders, disputes or enforcement of our legal rights.

How We Disclose Personal Information

We may share personal information with service providers that assist us in providing our Services, including Shopify, payment processors, delivery and courier companies, website-hosting providers, cloud-storage providers, customer-support providers, analytics providers and marketing partners.

Where necessary to fulfil a personalized or AI-generated product order, photographs or other customer-provided content may be processed using third-party technology or service providers that help us create the requested product.

We may also disclose information when you specifically request or authorize us to do so.

Information may be disclosed when required by law, regulation, court order, governmental request or when necessary to protect the rights, safety or property of AYCRAFT FZE, AYMAGNET, our customers or others.

Relationship With Shopify

Our online store is hosted and supported by Shopify.

Shopify collects and processes certain personal information regarding your access to and use of our Services to provide its technology and services to us.

Information submitted through our store may therefore be transmitted to and processed by Shopify and other service providers, including providers located outside the country where you live.

Shopify may also process information in accordance with its own privacy policies and applicable laws.

You may review Shopify’s Consumer Privacy Policy and privacy tools through Shopify’s official privacy resources.

Third-Party Websites and Services

Our Services may include links or integrations with websites, social media platforms or online services operated by third parties.

These third parties have their own privacy practices and policies. AYMAGNET and AYCRAFT FZE are not responsible for the privacy, security or accuracy of websites or services that we do not control.

We recommend reviewing the privacy policy of any third-party service before providing personal information.

Children's Data

Our Services are intended for customers who are legally able to make purchases in their jurisdiction.

We do not knowingly collect personal information directly from children in violation of applicable law.

Customers may provide family photographs, including photographs containing children, when ordering personalized products. Such images are processed for the purpose of creating the requested personalized product.

If you are a parent or guardian and believe personal information relating to a child has been provided to us improperly, please contact us at hello@aymagnet.ae.

Security and Retention of Your Information

We take reasonable measures to protect personal information against unauthorized access, loss, misuse or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for purposes such as completing orders, providing customer support, complying with accounting or legal requirements, preventing fraud, resolving disputes and enforcing our agreements.

Customer-uploaded photographs may also be retained for a reasonable period where necessary to complete an order, provide replacements or resolve customer-service issues.

Your Rights and Choices

Depending on your location and applicable law, you may have rights relating to your personal information, including the right to request access to your information, request correction of inaccurate information, request deletion of certain information, obtain a copy of information you have provided, object to or restrict certain processing, and unsubscribe from marketing communications.

These rights may be subject to legal limitations and may not apply in every situation.

To make a privacy-related request, please contact us at hello@aymagnet.ae.

We may need to verify your identity before completing certain privacy requests.

Cookies and Similar Technologies

Our website and Shopify may use cookies and similar technologies to provide essential website functions, remember preferences, understand website traffic, improve customer experience, detect fraud and support advertising or marketing activities.

Depending on your location, you may have options to manage certain cookies through your browser or through cookie controls available on our website.

International Transfers

Because Shopify and some of our service providers operate internationally, your personal information may be processed or stored outside the UAE or outside the country where you live.

Where required by applicable law, appropriate safeguards may be used when personal information is transferred internationally.

Complaints

If you have a concern or complaint regarding how AYMAGNET handles your personal information, please contact us first so that we can review and address the issue.

You may also have the right to contact an appropriate data-protection or regulatory authority depending on your location and applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technologies or legal requirements.

When changes are made, we will update the “Last updated” date and publish the revised Privacy Policy on our website.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, your personal information or your privacy rights, please contact us:

Legal Business Name: AYCRAFT FZE
Brand: AYMAGNET
Registered Location: Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates
Email: hello@aymagnet.ae
Phone / WhatsApp: +971 50 387 1619
Website: aymagnet.ae