🚚 Shipping Policy

Last updated: August 29, 2026

Thank you for shopping with AYMAGNET, operated by AYCRAFT FZE. We aim to prepare and deliver your personalized order safely and as quickly as possible.

📦 Order Processing

Most AYMAGNET products are personalized and may require preparation, printing, AI artwork processing, or customization before dispatch.

Once your order and required photos or personalization details have been received, we will begin preparing your order.

Processing time is separate from courier delivery time.

🚚 Delivery Time

Orders are delivered using Quiqup or another suitable delivery partner when required.

Estimated delivery time is usually:

2–3 business days after your order has been completed and dispatched.

Delivery times are estimates and may vary depending on your location, courier availability, weekends, public holidays, or circumstances outside our control.

📍 Delivery Area

We currently provide delivery within the United Arab Emirates.

Available delivery options and applicable shipping charges will be shown at checkout.

🏠 Delivery Address

Please make sure the following information is correct when placing your order:

• Full name
• Mobile number
• Delivery address
• Building or villa name/number
• Apartment number, if applicable
• Emirate and area

AYMAGNET is not responsible for delays caused by incorrect, incomplete, or outdated delivery information provided by the customer.

If you notice an error in your delivery details, please contact us as soon as possible before your order is dispatched.

📞 Courier Contact

The courier may contact you by phone or WhatsApp to confirm your location or arrange delivery.

Please make sure the mobile number provided with your order is active and reachable.

🚚 Delivery Attempts

If the courier is unable to deliver because the customer is unavailable, cannot be contacted, or has provided incorrect information, another delivery attempt may need to be arranged.

Additional courier charges may apply where a new delivery is required due to circumstances caused by incorrect customer information or repeated unsuccessful delivery attempts.

⏱ Delivery Delays

Occasionally, orders may be delayed due to:

• Weekends or UAE public holidays
• Weather conditions
• High order volumes
• Courier delays
• Traffic or access restrictions
• Incorrect delivery information
• Other circumstances beyond our reasonable control

We will do our best to assist you if your order is delayed.

📦 Damaged Packages

Please check your package when it arrives.

If your order arrives damaged or you believe an item has been damaged during delivery, please contact us as soon as possible with:

• Your order number
• Photos of the packaging
• Photos or videos showing the damaged item

We will review the issue and assist you according to our Return and Refund Policy.

📧 Need Help?

For questions about shipping, delivery, or your order, please contact us:

Legal Business Name: AYCRAFT FZE
Brand: AYMAGNET
Registered Location: Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates
Email: hello@aymagnet.ae
Phone / WhatsApp: +971 50 387 1619
Website: aymagnet.ae